A(o)IR Virtual Seminar



Threaded Discussion



Research Project





Stewart Alexander

Ph.D. Candidate

University of Illinois
702 S Wright Street, Department of Speech Communication
Urbana, IL 61801

Email: scalexan@students.uiuc.edu


Ph.D. University of Illinois, 2000

M.A. Indiana University 1994

M.L.A. Indiana University 1991

B.A. Purdue University 1989

Selected Publications

Alexander, S. C., Wille, J. L., & Hollingshead, A. B. (in press). Help at your keyboard: Support groups on the internet. In L. Frey (Ed.) Group communication in context: Study of bona fide groups. Lawrence Erlbaum.


Alexander, S. C., Peterson, J. L., & Hollingshead, A. B. (under review). Social support in the age of technology: An extension of the Optimal Matching Model of social support for computer-mediated support groups. Journal of Communication.

Goldsmith, D. J., McDermott, V. M., & Alexander, S. C. (under review). Helpful, supportive, and sensitive: Measuring the evaluation of enacted social support in personal relationships. Journal of Social and Personal Relationships.


Alexander, S. C. (1998 November). Why is it that nobody responds to the "abuse" posts? How group norms and rules in an on-line depression group can provide a safe place for discussing depression. Paper to be presented at the annual meeting of the National Communication Association, Chicago, IL.

Alexander, S. C., Peterson, J. L., & Hollingshead, A. B. (1999 November). Computer-Mediated Support Groups as Bona Fide groups. Paper to be presented at the annual meeting of the National Communication Association, Chicago, IL.

Alexander, S. C., Rintamaki, L., & Pomper, M. (1999). Gender and interruptions: A meta-analysis. Paper submitted to Language and Social Interaction Division of the National Communication Association, Chicago, IL.

Alexander, S. C., & Peterson, J. L. (1999 May). Social support in computer-mediated support groups for mental and medical illnesses: A test of the Optimal Matching Model. Paper presented at the meeting of the International Communication Association, San Francisco, CA.

Goldsmith, D. J., McDermott, V. M., & Alexander, S. C. (1998 November). Helpful, supportive, and sensitive: Measuring multiple outcomes of social support in personal relationships. Paper presented at the meeting of the National Communication Association, New York, NY.

Alexander, S. C., Wille, J. L, & Hollingshead, A. B. (1998 October). Help at your keyboard: Support groups on the internet. Paper presented at the Organizational Communication Mini- Conference, University of Kansas at Lawrence.

Goldsmith, D. J., & Alexander, S. (1998 July). Room to think out loud: An appraisal theory explanation for the benefits of computer mediated support groups. Paper presented at the Organizing for the Future Conference, (sponsored by the National Communication Association and the International Communication Association), Rome, Italy.

Nancy Baym

Assistant Professor

Department of Communication Studies
University of Kansas
3090 Wescoe Hall
Lawrence KS 66044

Web Page:

Hello! I'm an assistant professor of communication studies at the University of Kansas. My teaching interests include Interpersonal Communication and Computer-Mediated Communication. My research concerns the creation of identity, solidarity, and normative standards for behavior in computer-mediated communication. I'm now looking at the interplay between online and offline social life.

I am also coordinating a conference on internet reseach. Internet Research 1.0:The State of the Interdiscipline (the first conference of the Association of Internet Researchers) will be held here in Lawrence, September 14-17, 2000. Follow the link to read all about it and to find the Call for Papers. It'll be cool, you should come.

Recent Publications

Tune In, Log On: Soaps, Fandom, and Online Community. Sage Publications, Inc.(you can get a good description of it and order it online if you click on the title) 

Baym, N. (1998) The Emergence of On-line Community. In Steven Jones (Ed.) CyberSociety 2.0: Revisiting computer-mediated communication and community (pp. 35-68), Newbury Park, CA: Sage.

Baym, N. (1998) The Talk of Fandom: The Importance of the Social Practices of Soap Opera Fans in a Computer-Mediated Discussion Group. In Cheryl Harris & Alison Alexander (Eds.) Theorizing Fandom: Fans, Subcultures and Identity, Cresskill, NJ: Hampton Press Inc.

Baym, N. (1997, Fall). Identity, Body and Community in Online Life. Review Essay of Turkle, Stone, Shields, Featherstone & Burrows, Shroeder, and Porter. The Journal of Communication.

Baym, N. (1997). Interpreting Soap Operas and Creating Community: Inside an Electronic Fan Culture. In Sara Kiesler (Ed.) Culture of the Internet. Mahwah, NJ: Lawrence-Erlbaum. {this is an abridged reprint of the 1993 Journal of Folklore Research article}

Baym, N.(1996). Agreements and Disagreements in a Computer-Mediated Discussion. Research on Language and Social Interaction. 29, 315-346.

Baym, N.(1995). The Performance of Humor in Computer-Mediated Communication. Journal of Computer-Mediated Communication, Volume 1, Issue 2.

Baym, N. (1995). The Emergence of Community in Computer-Mediated Communication. In Steven Jones (Ed.) CyberSociety, 138-163. Newbury Park, CA: Sage.

Baym, N.(1995). From Practice to Culture on Usenet. In Susan Leigh Star (Ed.) The Cultures of Computing, 29-52. Sociological Review Monograph Series. London: Basil Blackwell.

Sean Cubitt


Screen Studies
Liverpool John Moores University
Dean Walters Building
St James Road
Liverpool L1 7BR


Laura J. Gurak

Associate Professor

University of Minnesota
Scientific and Technical Communication Program, Rhetoric Department
64 Classroom-Office Building
St. Paul, MN 55108

Email: gurakl@tc.umn.edu
Web Pages:


PhD Rensselaer Polytechnic Institute, 1994. Communication and Rhetoric

MS Rensselaer Polytechnic Institute, 1990. Technical Communication

BA The College of St. Rose, 1989. Public Communication

Selected Publications

Cyberliteracy: Navigating the Online World with Presence under contract and forthcoming early 2000.

Persuasion and Privacy in Cyberspace: The Online Protests over Lotus MarketPlace and the Clipper Chip. New Haven: Yale University Press, 1997. Released in paperback, 1999.

"The Rhetorical Dynamics of Delivery and Ethos in Online Communities." in Communities in Cyberspace. Eds. Peter Kollock and Marc Smith. New York: Routledge: 1998.

"The Multi-faceted and Novel Nature of Using Cyber-Texts as Research Data." in Computer Networking and Scholarship in the 21st Century University. Eds. Teresa M. Harrison and Timothy D. Stephen. Albany: SUNY Press. 1996. 151-165.

"The Case of Lotus MarketPlace: Organization and Ethos in a Net-Based Protest." in Computer-Mediated Communication. Ed. Susan Herring. Amsterdam: John Benjamins. 1996.

(with Lee-Ann Kastman). "Conducting Technical Communication Research via the Internet: Guidelines for Privacy, Permissions, and Ownership in Educational Research." Technical Communication 46.4 (1999): xx-xx.

(with Christine Silker). "Technical Communicaton Research Methods: From Traditional to Virtual." Technical Communication Quarterly 6.4 (Winter 1997): 403-418.

"Technical Communication, Copyright, and the Shrinking Public Domain." Computers & Composition. 14 (December 1997): 329-342.

Zappen, James P., Laura J. Gurak, and Stephen Doheny-Farina. "Rhetoric, Community, and Cyberspace." Rhetoric Review 15.2 (1997): 400-419.

"Technical Communication in Cyberspace: Report of a Qualitative Study. Technical Communication 43.4 (1996): 357-368.

"Technology, Community, and Technical Communication on the Internet." Journal of Business and Technical Communication. 10.1 (1996): 81-99.

"Rhetorical Dynamics of Corporate Communication in Cyberspace: The Protest over Lotus MarketPlace." IEEE Transactions on Professional Communication. 38.1 (March 1995): 2-10.

(with Nancy L. Bayer). "Making Gender Visible: Applying Feminist Critiques of Technology to Technical Communication." Technical Communication Quarterly 3.3 (Summer 1994): 257-70.

"Toward Consistency in Visual Information: Standardized Icons Based on Task." Technical Communication 39.1 (Winter 1992): 33-37. Outstanding article, 1992.

Online Publications

"Utopian Visions of Cyberspace." Computer-Mediated Communication Magazine, May 1997. http://www.december.com/cm c/mag/1997/may/last.html

"Toward Broadening our Research Agenda in Cyberspace." Computer-Mediated Communication Magazine, February 1996. http://www.december.com/cmc/mag/1996/feb/gurak.html

"On 'Bob,' 'Thomas,' and Other Friends: Gender in Cyberspace." Computer-Mediated Communication Magazine, February 1995. http://sunsite.unc.edu/cmc/mag/1995/feb/last.html

"Cybercasting about Cyberspace." Computer-Mediated Communication Magazine, January 1995. http://sunsite.unc.edu/cmc/mag/1995/jan/gurak.html

David Jacobson

Department of Anthropology
MS 006
Brandeis University
Waltham, MA 02454-9110

Web Page:

My current research focuses on the cultural context of household economics, examining the ways in which householders manage various resources, and on social relationships in cyberspace. In focusing on the cultural concepts and social norms people use in classifying and evaluating objects, events, and relationships as they act and interact with others, this work continues previous studies in various ethnographic and substantive contexts, most evident in Itinerant Townsmen and Spying Without Spies and in a series of articles dealing with unemployed engineers and scientists, stress and support, the mobilization of support networks among the elderly, and stepfamily formation and functioning. In addition, I have devoted attention to issues of ethnographic argumentation, the subject of Reading Ethnography.  

Selected Publications

1999 Impression Formation in Cyberspace: Online Expectations and Offline Experiences in Text-Based Virtual Communities. Journal of Computer-Mediated Communication. www.ascusc.org/jcmc/vol5/issue1/jacobson.html  

1999 Doing Research in Cyberspace. Field Methods 11:2:127-145. 

1998 Insider and Outsider Perspectives in the Anthropology of Science: A Cautionary Tale. Perspectives on Science 6:4:361-380. 

1996 Contexts and Cues in Cyberspace: The Pragmatics of Naming in Text-Based Virtual Realities. Journal of Anthropological Research 52:4:461-479.  

1991 Reading Ethnography. Albany, NY: State University of New York Press.  



Steve Jones

Professor & Head of Communication

University of Illinois - Chicago
1007 W. Harrison (m/c 132)
Chicago, IL 60607-7137


E-mail: sjones@uic.edu
Web page:

Steve Jones has been Internetworking since 1979 when he was using and co-authoring educational materials on the PLATO system at the University of Illinois Urbana-Champaign. He received his Ph.D. in Communication from the Institute for Communications Research there in 1987, and is author of five books, including Doing Internet Research, CyberSociety and Virtual Culture. A social historian of communication technology, his books have earned him critical acclaim and interviews for stories in Time, the New York Times, Philadelphia Inquirer, Newsweek and several other newspapers and magazines. He has also been interviewed on radio and TV, and has been a guest on NPR's "Talk of the Nation" and "Sounds Like Science."

Jones, co-founder of the association(of).internet.researchers, has made numerous presentations to scholarly and business groups about the Internet and social change and about the Internet's social and commercial uses, and was selected to participate in the U.S. Department of Commerce's efforts to review proposals for funding parts of the "information highway." He is co-editor of New Media & Society, an international journal of research on new media, technology, and culture and edits New Media Cultures, a series of books on culture and technology for Sage Publications. He has provided Internet consulting services to High Tech Resources, Inc., Thrifty Car Rental, The Wallis Group, Walsh Associates, The Greater Tulsa Association of Realtors, and Dave Beson Seminars, among others.

Jones's interests in technology and policy are also evident in his research into popular music, youth culture and communication. His first book, Rock Formation: Technology, Music and Mass Communication was nominated for the BMI/Rolling Stone Gleason Award and the Association for Recorded Sound Collections Excellence in Historical Recorded Sound Research Award. He has published numerous journal articles, among them "Critical Legal Studies and Popular Music Studies" in Stanford Humanities Review, "Unlicensed Broadcasting: Content and Conformity" in Journalism and Mass Communication Quarterly, "A Sense of Space: Virtual Reality, Authenticity and the Aural" in Critical Studies in Mass Communication, "Source and Geographic Bias in U.S. Network News" in The Journal of Broadcasting & Electronic Media and "Re-Viewing Rock Writing: Recurring Themes in Popular Music Criticism" in American Journalism.

Jones is Professor and Head of the Department of Communication at the University of Illinois - Chicago. Additional information can be found at http://info.comm.uic.edu/jones

Storm A. King

E-mail: astorm@concentric.net
Web Page:

Articles and Essays by Storm A. King

Compulsive Internet Gambling: A New Form of an Old Clinical Pathology 

by Storm A. King & Azy Barak (in press) In CyberPsychology and Behavior 
(abstract only - email
me for a text copy)

Internet Gambling and Pornography: Illustrative Examples of the Psychological Consequences of Communication Anarchy.  

by Storm A. King In CyberPsychology and Behavior  Vol. 2, 4.
(abstract only - email
me for a text copy)

  Internet Therapy and Self Help Groups - The Pros and Cons.

by Storm A. King & Danielle Moreggi In "Psychology and the Internet: Intrapersonal, Interpersonal and Transpersonal Implications", edited by Jayne Gackenbach.

  Ethical Guidelines for On-line Therapy

by Storm A. King & Stephan T. Poulos In "How to Use Computers and Cyberspace in the Clinical Practice of Psychotherapy" by Jeri Fink.

  Using the Internet to Treat Generalized Social Phobia and Avoidant Personality Disorder

by Storm A. King & Stephan T. Poulos In CyberPsychology and Behavior  Vol. 1,1, 29-36.(abstract only - email me for a text copy)

  Using the Internet to Assist Family Therapy

by Storm A. King, Susan Engi & Stephan T. Poulos.  In the British Journal of Guidance and Counseling  Vol. 26, 1, 43-52.  (abstract only - email me for a text copy)

  Researching Internet Communities: Proposed Ethical Guidelines for the Reporting of Results 

by Storm A. King In The Information Society - An International Journal. Vol 12, 2, 119-128.  (abstract only - email me for a text copy)

  The Impersonal Nature of Interpersonal Cyberspace Relations

by Storm A. King In "How to Use Computers and Cyberspace in the
Clinical Practice of Psychotherapy" by Jeri Fink.

Susan Leigh Star


Department of Communication
9500 Gilman Drive
University of California at San Diego
La Jolla, CA 92093-0503

Email: lstar@ucsd.edu
Web Page:

Selected Publications

Geoffrey C. Bowker and Susan Leigh Star.Ý Sorting Things Out: Classification and Its Consequences.Ý Cambridge, MA:Ý MIT Press, 1999. ÝÝSample chapters.

Geoffrey Bowker, Susan Leigh Star, William Turner and Les Gasser, eds. 1997. ÝSocial Science, Information systems and Cooperative Work: Beyond the Great Divide, editor (with), Lawrence Erlbaum Associates.

Susan Leigh Star, editor.Ý Ecologies of Knowledge:Work and Politics in Science and Technology.Editor.

Albany:SUNY Press, 1995.

The Cultures of Computing (Sociological Review Monograph).Ý Editor.Ý Oxford:Ý Basil Blackwell, 1995.

Special Issue, "How Classifications Work:Problems and Challenges in an Electronic Age," (co-edited with Geoffrey Bowker), Library Trends, 47:2, Fall 1998.

Bowker, Geoffrey and Susan Leigh Star. 1998.ëBuilding Information Infrastructures for Social Worlds: The Role of Classifications and Standards,î Pp. 231-248 in Toru Ishida, ed. Community Computing and Support Systems:Social Interaction in Networked Communities. Berlin:pringer-Verlag.

Geoffrey C. Bowker and Susan Leigh Star.n press. "Invisible Mediators of Action: Classification and the Ubiquity of Standards," Mind, Culture and Activity.

Susan Leigh Star, Geoffrey Bowker, and Laura Neumann, in press.ransparency beyond the Individual Level of Scale: Convergence between Information Artifacts and Communities of Practice."In Ann P. Bishop, Barbara P. Buttenfield, and Nancy Van House, eds. Digital Library Use: Social Practice in Design and Evaluation. Cambridge, MA:MIT Press.

Susan Leigh Star, in press, "Categories and Cognition: Material and Conceptual Aspects of Large-Scale Category Systems," In Sharon Derry and Morton Gernsbacher, eds.Problems and Promises of Interdisciplinary Collaboration: Perspectives from Cognitive Science.NJ:Erlbaum.

Susan Leigh Star and Anselm Strauss.1999.ìLayers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work,î Computer-Supported Cooperative Work: The Journal of Collaborative Computing, 8: 9-30.

Rob Kling and Susan Leigh Star.998. ìHuman Centered Systems in the Perspective of Organizational and Social Informatics,î Computers and Society (March), 22-29.

Geoffrey Bowker and Susan Leigh Star, 1997, ìProblËmes de classification et de codage dans la gestion internationale de líinformation,î Pp. 283-310 in B. Conein and L. ThÈvenot, eds.Cognition et information en sociÈtÈ.Paris:…ditions de lí…cole des Hautes …tudes en Science Sociales (ìRaisons pratiquesî, 8).

Susan Leigh Star, "The Feminism(s) Question in Science Projects: Queering the Infrastructure(s)," in Ingunn Moser and Gro Hanne Aas, eds.Technology and Democracy:Gender, Technology and Politics in Transition?.Oslo:Center for Technology and Culture (TMV Skriftserie, Nr. 29), 1997,pp. 13-22.

Susan Leigh Star, 1998.Grounded Classifications: Grounded Theory and Faceted Classifications,î Library Trends 47:18-232.

 Susan Leigh Star1999. "Leaks of Experience:he Link between Science, Sociology of Science and Science Education," Pp. 127-146 in Shelley Goldman and James Greeno, eds. Thinking Practices.Hillsdale, NJ: Lawrence Erlbaum.

Geoffrey Bowker and Susan Leigh Star, "Knowledge and Infrastructure in International Information Management:Problems of Classification and Coding,î Pp. 187-213 in L. Bud, ed. Information Acumen:he Understanding and Use of Knowledge in Modern Business.London:outledge, 1994.


Charles Steinfield


402 Comm Arts And Sci
Michigan State University
Department of Telecommunication
East Lansing, MI 48824-1212






B.A. Communication, 1977, Michigan State University
M.A. Communication Theory and Research, 1981, Annenberg School for Communication, University of Southern California
Ph.D. Communication Theory and Research, 1983, Annenberg School for Communication, University of Southern California

Brief Biographical Statement

I am a Professor and director of the doctoral program in the Department of Telecommunication at Michigan State University. I joined the faculty at MSU in 1985, and in 1991, was awarded MSU's Teacher-Scholar Award for excellence in teaching and research. In 1991-92, I received a nine-month Fulbright research award to study information services usage in France and was a visiting professor at the Institut National des Telecommunications. In 1992-93, I worked in Bellcore's Applied Research Laboratory as a full time member of technical staff. I have also been a visiting professor at the Helsinki School of Economics and Business Administration. Other work experiences include serving as an associate member of technical staff at Bell Laboratories in Murray Hill in 1979, as well as consulting work for both business and government clients.

In addition to a number of articles and book chapters, I have published three books, including Organizations and Communication Technology, which received the Research Book of the Year Award in 1990 from the Organizational Communication Division of the Speech Communication Association, and Telecommunications in Transition: Policies, Services, and Technologies in the European Community. Convergence: Integrating Media, Communication and Information, coauthored with Thomas Baldwin and Steve McVoy was published in April of 1996. This book explores the technical, economic, policy, management, and social issues raised by convergence between the media and telecommunications industries.

I have always been interested in the social impacts of new communication technologies. My doctoral research focused on the use of electronic mail in a large geographically distributed organization. Recent research is in two main areas:

Kalí Tal

Comparative Culture and Language Studies
University of Arizona,
PO Box 13746
Tucson, AZ 85732-3746

Email: kali@kalital.com

Web Page: http://www.kalital.com

Diane F. Witmer

Associate Professor,
Department of Communications,
California State University, Fullerton, CA

Email: dwitmer@fullerton.edu

Web Page:


Ph.D. 1994, Communication Arts & Sciences ,University of Southern California,

M.A., 1993, Communication Arts & Sciences, University of Southern California,

M.S., 1989, Systems Management, University of Southern California,

B.S., 1980, Business Administration, University of La Verne,

Selected Publications

Witmer, D. F. (2000). Spinning the Web: A Handbook for Public Relations on the Internet. A 250-page peer-reviewed text. New York: Addison Wesley Longman

Witmer, D. F. (1998, December). Staying connected: A case study of distance learning for student interns. Journal of Computer-Mediated Communication, 4(2). [On-Line] Available.

Cozier, Z. R. & Witmer, D. F. (in press) The development of a structuration analysis of New Publics in an electronic environment. In R. Heath & G. Vasquez, (Eds.). Handbook of Public Relations. Newbury Park, CA: Sage.

Witmer, D. F. (1998). Introduction to computer-mediated communication: A master syllabus for teaching communication technology.Communication Education, 47, 162-173.

Witmer, D. F., & Taweesuk, C. (1998, August). Why business people use the World Wide Web: an application of uses and gratifications theory. Proceedings of the first international conference on cultural attitudes towards technology and communication. (pp. 227-254). Sydney, Australia: University of Sydney Key Centre of Design Computing.

Witmer, D. F. (1997) Communication and recovery: Structuration as an ontological approach to organizational culture. Communication Monographs, 64, 324-349.

Witmer, D. F. (in press). Resources for on-line research. In L. R. Frey, C. H. Botan, P. G. Friedman, & G. L. Kreps,. (2nd Ed.) Investigating communication: Introduction to research methods. Englewood Cliffs, NJ: Prentice Hall.

Witmer, D. F. (forthcoming). the association(of).internet.researchers: Formed to support scholarship in and of the Internet. Information Communication & Society, 2(3).

Witmer, D. F., Colman, R. W., & Katzman, S. L. (1999). From paper-and-pencil to screen-and-keyboard: Toward a methodology for survey research on the Internet. In S. Jones (Ed.). Doing Internet Research: Critical Issues and Methods for Examining the Net. (pp. 145-161). Newbury Park: Sage.

Witmer, D. F. (1998). Practicing safe computing: Why people engage in risky computer-mediated communication. In F. Sudweeks, M. L. McLaughlin, & S. Rafaeli (Eds.). Network and Netplay: Virtual Groups on the Internet. (pp. 127-146) Menlo Park, CA: AAAI/MIT Press.

Witmer, D. F., & Katzman, S. L. (1998). Smile when you say that: Graphic accents as gender markers in computer-mediated communication. In F. Sudweeks, M. L. McLaughlin, & S. Rafaeli (Eds.). Network and Netplay: Virtual Groups on the Internet. (pp. 3-11) Menlo Park, CA: AAAI/MIT Press.

Witmer, D. F. (1997, March). Risky Business: Do People Feel Safe in Sexually Explicit Online Communication?Journal of Computer-Mediated Communication, 2(4). Special Abridged Edition of Network and Netplay: Virtual Groups on the Internet [On-Line]. Available.

Witmer, D. F., & Katzman, S. L. (1997, March). On-Line Smiles: Does Gender Make a Difference in the Use of Graphic Accents?Journal of Computer-Mediated Communication, 2(4). Special Abridged Edition of Network and Netplay: Virtual Groups on the Internet [On-Line]. Available.

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